Refund policy

We genuinely want you to love what you buy from us. But, we’re all human, and sometimes a product might not be exactly what you expected. If you’re not 100% happy with your purchase, we’ll refund you under most circumstances.

We have a 30-day refund policy, which means you have 30 days after receiving your item to request a refund. 

To start a refund, you can contact us at info@teachngear.com.  We will be happy to discuss a full refund or another reasonable option.

You can always contact us for any refund question at info@teachngear.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-refundable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept refunds on sale items or gift cards.

Refunds
If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at info@teachngear.com.